Medical Records Specialist

AMSURGCincinnati, OH

About The Position

The Medical Records Specialist will be responsible for managing and maintaining patient health records within the Ambulatory Surgery Center's (ASC) Electronic Health Record (EHR) system. This role involves scanning and uploading various medical documents, ensuring accuracy and proper indexing, and maintaining strict confidentiality in accordance with HIPAA and ASC compliance standards. The specialist will also collaborate with clinical teams to ensure record completeness, assist with record transfers for audits and reporting, and follow protocols for document retention and destruction. Additionally, this position requires cross-training to manage front desk and receptionist duties, including greeting patients, managing check-in/check-out, verifying insurance, collecting co-pays, obtaining necessary signatures, and handling phone inquiries.

Requirements

  • Proficiency in scanning and uploading documents into an EHR system.
  • Ability to verify document accuracy and index files correctly.
  • Knowledge of HIPAA and compliance standards.
  • Experience in collaborating with clinical teams.
  • Familiarity with document retention and destruction protocols.
  • Customer service skills for greeting patients and visitors.
  • Experience with patient check-in/check-out processes.
  • Insurance verification and co-pay collection skills.
  • Ability to manage phone inquiries and route calls.

Nice To Haves

  • Cross-trained to manage front desk and receptionist responsibilities.

Responsibilities

  • Scan and upload surgical charts, operative notes, and ancillary documents into the ASC’s Electronic Health Record (EHR) system.
  • Verify document accuracy and index files under correct patient and procedure categories.
  • Maintain strict confidentiality and adhere to HIPAA and ASC-specific compliance standards.
  • Collaborate with clinical teams to ensure records are complete before and after procedures.
  • Assist with record transfers for audits, insurance requests, and quality reporting.
  • Follow ASC protocols for document retention and secure destruction.
  • Greet patients and visitors in a professional, courteous manner.
  • Manage patient check-in and check-out processes, including verifying insurance and collecting co-pays.
  • Obtain signatures on patient forms, where applicable.
  • Answer phones, respond to inquiries, and route calls appropriately.
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