Medical Records Specialist

Centerstone•Alton, IL

19h•Onsite

About The Position

Responsible for acquiring medical records and treatment information from area hospitals / providers. Monitors and maintains all communication for enterprise HIM department including phones, faxes and emails. Daily tasks include but are not limited to; HIM phone bank coverage; daily verification of “Batches” received from clinical sites; monitoring outstanding hospital discharge information; communicating with Centerstone clinics to ensure that continuity of care documentation is available in the client’s Electronic Health Record (EHR); supplying back-fill for HIM department needs. The role of the Medical Record Specialist is responsible for prompt, compliant, consistent, efficient delivery and retrieval of release of medical records. Responds to any and all verbal and written requests for information and documents in required turnaround times. Manages multiple department email distribution groups; Discharge Summary Tracking, Document Imaging. Effectively communicates with all internal and external customers. Collaborates with internal departments and healthcare providers to ensure the accuracy of medical records. Updates and reviews medical records by reviewing information, notifying health care providers of record deficiencies and tracking outside records. Scans, indexes and quality reviews documents not entered into EMR. Assists with working the Hospital Discharge Summary Request Tracking. Follows established Centerstone and department policies, procedures, objectives, performance improvement, attendance, safety, including adherence to the workplace Code of Conduct and Compliance Plan. Practices a high level of integrity and honesty in maintaining confidentiality. Maintain Health Insurance Portability & Accountability Act (HIPAA), Federal and State standards regarding insuring proper disclosure of Protected Health Information (PHI). Provides back up coverage for Document Imaging Supervisor when she is not available.

Requirements

High School diploma or GED required.
Effectively communicate via written, verbal, in person and virtual methods.
Good organizational skills and detail oriented.
Advanced experience with computers, i.e. data entry, Microsoft programs.
Proficient in medical terminology.
Comfortable collaborating with all customers.
Ability to perform under pressure.
Ability to manage multiple assignments.

Nice To Haves

Two years’ experience in medical records management or related area preferred.

Responsibilities

Acquire medical records and treatment information from area hospitals / providers.
Monitor and maintain all communication for enterprise HIM department including phones, faxes and emails.
Provide HIM phone bank coverage.
Daily verification of “Batches” received from clinical sites.
Monitor outstanding hospital discharge information.
Communicate with Centerstone clinics to ensure continuity of care documentation is available in the client’s Electronic Health Record (EHR).
Supply back-fill for HIM department needs.
Prompt, compliant, consistent, efficient delivery and retrieval of release of medical records.
Respond to verbal and written requests for information and documents in required turnaround times.
Manage multiple department email distribution groups; Discharge Summary Tracking, Document Imaging.
Effectively communicate with all internal and external customers.
Collaborate with internal departments and healthcare providers to ensure the accuracy of medical records.
Update and review medical records by reviewing information, notifying health care providers of record deficiencies and tracking outside records.
Scan, index and quality review documents not entered into EMR.
Assist with working the Hospital Discharge Summary Request Tracking.
Follow established Centerstone and department policies, procedures, objectives, performance improvement, attendance, safety, including adherence to the workplace Code of Conduct and Compliance Plan.
Maintain confidentiality and adhere to HIPAA, Federal and State standards regarding disclosure of Protected Health Information (PHI).
Provide back up coverage for Document Imaging Supervisor when she is not available.