Medical Records Specialist

Witherite Law GroupRichardson, TX
Onsite

About The Position

Witherite Law Group (WLG) is a personal injury law firm specializing in motor vehicle accidents. Our vision is to improve the life of each person we serve. Whether it is for our employees, our clients, or our community, WLG puts people first, provides unmatched expertise, and displays integrity in every situation. Our attorneys and staff are committed to helping injured clients get the care and service they deserve. We take care of the complex legal work so that our clients can focus on recovery and getting their lives back. We are determined to help our clients get the settlement they deserve, and we will be by our client’s side every step of the way. This firm is a Top 100 Places to Work recipient and a National Top Workplace honoree. We are proud of these achievements and honored to be among this prestigious list of companies. Our culture is special. But you can’t just take our word for it...apply today and join the WLG family. Position Summary: Medical Records Specialist at Witherite Law Group is responsible for managing and organizing all medical records and related documents for ongoing personal injury cases, particularly those involving motor vehicle accidents. This role involves ordering and following up on medical, billing, and radiology records, verifying subrogation liens, and maintaining accurate records in the case management system (Filevine). The Medical Records Specialist will also handle OCR and redaction of client records, ensuring they are prepared for Case Managers and Paralegals. Additionally, the role requires managing a large caseload, meeting deadlines, and maintaining effective communication with medical providers and clients.

Requirements

  • Minimum of 2 years of experience, preferably in a plaintiff’s personal injury law firm
  • Exceptional verbal and written communication skills on the phone, in person and email
  • Excellent time management, multi-tasking, and critical thinking abilities
  • Proficient in Microsoft Office Suite and Case Management software (Needles preferred)
  • Proficient in personal injury law involving motor vehicle accidents
  • Excellent organizational skills with outstanding attention to detail
  • Professional appearance and behavior
  • Ability to maintain a high degree of discretion dealing with confidential information

Responsibilities

  • Order medical records, billing records, radiology imaging, etc. with & without affidavit.
  • Follow up on pending records bi-weekly, pay invoices and schedule couriers.
  • Upload/Save all records received to our system (Filevine) as they arrive.
  • OCR and redact clients’ records for Case Manager and Paralegals to use.
  • Search for subrogation liens (hospital, Medicaid/care, child support, etc.)
  • Verify balances for all medical providers for demands or mediation.
  • Effectively manage a large case load, e-mails, a checklist and deadlines.

Benefits

  • Medical, dental, vision
  • Company paid Life and AD&D Insurance
  • Company Paid STD (with no waiting period) and LTD Insurance
  • Option to purchase additional Life and AD&D Insurance
  • Voluntary Critical Illness, Accident, and Hospital Indemnity Coverage
  • 401(k) with company contributions
  • Paid Time Off
  • 10 Company Holidays
  • Tuition Reimbursement
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