Medical Records Specialist

TEKsystems • St. Louis, MO

9d • $20 - $20 • Remote

About The Position

We are seeking a detail-oriented Medical Records Specialist to support a fast-paced Patient Care Plan team within a growing, tech-enabled healthcare organization. This role is ideal for someone who thrives in a high-volume environment, enjoys collaborating with clinical teams, and takes pride in documentation accuracy and timely follow-up.
As a Medical Records Specialist, you will play a critical role in ensuring patient records and plans of care are complete, accurate, and compliant—helping drive positive outcomes for patients and providers alike.

Requirements

• 1+ year of experience with EMR/EHR systems
• Proficiency in Microsoft Word and Excel
• 1+ year of customer service experience
• 1+ year of remote work experience
• Strong attention to detail and documentation accuracy
• Ability to manage high volumes of work while meeting performance metrics
• Task-oriented, self-motivated, and driven by results

Nice To Haves

• Experience in medical records, healthcare administration, or clinical support
• Strong communication and follow-up skills
• Ability to prioritize tasks and meet weekly productivity goals

Responsibilities

• Manage medical records processes for an assigned geographic area (one or more states)
• Support 60–80 communities, ensuring all Plans of Care are uploaded within one week
• Complete 45 in-process Plans of Care per week
• Communicate with physician offices via phone and fax to secure required documentation
• Conduct patient record reviews and chart audits to identify missing or incomplete information
• Coordinate communication between clinical teams and referring providers
• Organize, transmit, scan, and upload documentation accurately into the EMR
• Ensure prompt receipt of: Signed initial and recertified Plans of Care Patient Consent to Treat documentation
• Address billing-related issues tied to missing or incomplete records
• Respond to phone calls, voicemails, and faxed requests from patients and providers
• Assist with compliance initiatives, special projects, and other duties as assigned

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees