Medical Records Processing Specialist
About The Position
HealthMark is a mission to revolutionize how medical records are released to patients, providers, and other stakeholders. We provide tech-enabled solutions that help health systems, hospitals, FQHCs, provider-led networks, and other care providers deliver the right medical records to the right patient. Joining HealthMark means being part of a thriving organization recognized as a Top Workplace by USA Today. Not only that, but we’ve made it on the Inc. 5000 list of fastest-growing companies for ten years. Not only will you get to contribute to the healthcare ecosystem by making health information more accessible to patients, but you will also join a forward-thinking team of innovators who are passionate about the work we do and the people we serve.
Requirements
- Fast learner
- Dependable
- Quick worker
- Team player
- Positive attitude
- Someone who strives to do more
- High volume and fast-paced environment
Responsibilities
- Processing medical record requests
- Effectively answering 30-40 calls per day on average for customer requests
- Assist as needed in overflow processing due to high volume issues and/or coverage issues
- Abide by HIPAA guidelines while ensuring the confidentiality of PHI
- Maintain a consistent schedule by processing all requests within 24-48 hours of receipt for assigned accounts
- Provide feedback regarding request volume and perceived issues
- Monitors incoming requests received through various means
- General office duties
Benefits
- medical, dental, and vision insurance
- 401k matching
- remote opportunities
- paid time off
- a paid volunteer day of your choice
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
