Medical Records Processing Specialist Onsite
About The Position
HealthMark Group is growing and looking for bright, energetic, and motivated candidates to join our team. This is an entry level position and an exciting opportunity for someone looking to start their career with a fast-growing company. We are expanding rapidly and have created unique roles that need qualified candidates. This role does or may require regular access to Protected Health Information (PHI) and/or confidential client data. The incumbent must demonstrate a strong understanding of confidentiality requirements, adhere to all HIPAA regulations and organizational privacy and security policies, and report any known or suspected unauthorized access, use, or disclosure of PHI immediately to the Privacy Officer or Information Security team. This position requires timely completion of all required company-sponsored and regulatory training programs.
Requirements
- Fast learner
- Dependable
- Quick worker
- Team player
- Positive attitude
- Someone who strives to do more.
- Demonstrate a strong understanding of confidentiality requirements.
- Adhere to all HIPAA regulations and organizational privacy and security policies.
- Report any known or suspected unauthorized access, use, or disclosure of PHI immediately to the Privacy Officer or Information Security team.
- Timely completion of all required company-sponsored and regulatory training programs.
Responsibilities
- Complete all incoming ROI requests in a timely and efficient manner.
- Maintain 100% ROI Accuracy.
- Complete all STATs within an hour and maintain a 24-hour turnaround time for all other ROI requests.
- Keep all queues current.
- Validate requests and authorize for release of PHI according to established procedures.
- Perform quality checks on all work to ensure the accuracy of the release, confidentiality, and proper invoicing.
- Maintain confidentiality, security, and standards of ethics with the employer and medical records information during transport, storage, and disposal.
- Complete legal affidavits and questions as needed.
- Regularly scan ROI request into chart.
- Abide by the ROI policy specific to both HealthMark and the client.
- Maintain a neat, clean, and professional personal appearance and observe the dress code established by the client.
- Maintain a clean and orderly work area. Ensure that records and files are properly stored before leaving the area and ensure adequate supplies to meet needs.
- Maintain and update facility guide as needed.
- Provide excellent customer service by being attentive and respectful.
- Follow-through as promised.
- Be proactive in identifying PT complaints with the ability to de-escalate as needed.
- Communicate effectively with customers.
- Achieve maximum customer satisfaction.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
