Medical Records Clerk

Elevance Health•Nashville, TN
•Remote

About The Position

The Medical Records Clerk maintains patient files, responds to requests for medical records, and performs clerical activities in support of the medical records department. The role protects the security and integrity of medical records and maintains patient confidentiality in compliance with company policies and federal, state, and local regulations. The position is based in Nashville, Tennessee, with additional locations potentially considered. It is described as primarily virtual full-time, with in-person training sessions required. Candidates must be within reasonable commuting distance of the posting location unless an accommodation is granted. The stated schedule is Monday through Friday, 7:00 a.m. to 4:00 p.m. CST.

Requirements

  • High school diploma or GED, or an equivalent combination of education and experience.
  • At least one year of related experience, or an equivalent combination of education and experience.

Responsibilities

  • Protect the security and integrity of medical records and maintain patient confidentiality in compliance with company policies and federal, state, and local regulations.
  • Maintain patient files and retrieve files for scheduled appointments.
  • Respond to requests for medical records.
  • Process letters and reports.
  • Perform clerical activities in support of the medical records department.

Benefits

  • Merit increases
  • Paid holidays
  • Paid time off
  • Incentive bonus programs, unless covered by a collective bargaining agreement
  • Medical benefits
  • Dental insurance
  • Vision insurance
  • Short- and long-term disability benefits
  • 401(k) with company match
  • Stock purchase plan
  • Life insurance
  • Wellness programs
  • Financial education resources
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