Medical Records Clerk

Metro Infectious Disease Consultants•Burr Ridge, IL

24d•Onsite

About The Position

Innovative Ventures, affiliated with Metro Infectious Disease Consultants, is seeking a full-time Medical Records Clerk for its infectious disease specialty practice. The role is responsible for maintaining the accuracy, confidentiality, and accessibility of patient medical records, processing medical record requests, scanning and indexing documentation, managing electronic health records, and invoicing third-party record requests. The position is in person at the corporate location in Burr Ridge, Illinois. The clerk maintains and updates patient records, reviews documentation for completeness, processes releases in accordance with HIPAA and practice policies, and coordinates record transfers with authorized parties. The role also prepares and tracks invoices and payments associated with third-party medical record requests, follows up on unpaid invoices, and helps ensure timely fulfillment of requests. Proof of current vaccinations, including recommended boosters commonly required for people working with immunocompromised patients, is required. Accommodation or exception requests will be considered case by case, consistent with applicable laws.

Requirements

High school diploma or equivalent.
Proof of current vaccinations, including recommended boosters commonly required for those working with immunocompromised patients: measles, mumps, rubella, varicella, hepatitis A and B, influenza, and COVID-19.

Nice To Haves

Experience in medical records management.
Experience working in payer portals.

Responsibilities

Maintain, organize, and update patient medical records in the electronic health record (EHR) system.
Scan, index, and upload patient documents, including referrals, laboratory reports, hospital records, imaging reports, and provider correspondence.
Review records for completeness and accuracy and identify missing documentation.
File records promptly and accurately according to practice policies.
Process incoming medical record requests in accordance with HIPAA regulations and practice policies.
Maintain logs of record requests, disclosures, and releases.
Coordinate record transfers with hospitals, referring providers, insurance companies, attorneys, disability agencies, and patients.
Respond to inquiries regarding medical record status and release procedures.
Complete requests within established turnaround times.
Process, invoice, and track payments for third-party medical record requests.
Prepare and issue invoices in accordance with state regulations and practice policies.
Maintain accurate documentation of invoices, payments received, and outstanding balances related to release-of-information requests.
Follow up on unpaid invoices and resolve billing questions related to record requests.
Coordinate with third-party requestors to support timely fulfillment of requests and payment collection.