Medical Records Clerk (Part Time)

IO Management Company LLCKennewick, WA
$20 - $21Hybrid

About The Position

Ideal Option has been working on the front lines of the opioid epidemic since our first clinic opened in 2012. With more than 80 clinics across 9 states, we continuously strive to be the nation’s leading provider of low-barrier evidence-based treatment for opioid use disorder. We are looking for a Medical Records Clerk to join our growing team and help us in our vision to give back lives, reunite families, and heal communities that are suffering from the devastating effects of substance use disorder. We value our patients and our employees! We treat our employees like we would want to be treated ourselves: with respect and compassion. Below are some specifics on what Ideal Option offers and the role.

Requirements

  • Effective written and verbal communication skills.
  • Proficiency using Microsoft Office Suite and Internet.
  • Ability to learn quickly.
  • Ability to work independently.
  • High School Diploma or GED.
  • A minimum of one-year experience in a medical office setting.
  • A minimum of one-year experience with processing medical records requests.

Nice To Haves

  • Experience processing medical record requests for outpatient SUD treatment programs and knowledge of 42 CFR Part 2.

Responsibilities

  • Reviews all incoming Release of Information forms and verifies all elements are completed.
  • Responds to requests for medical records; processes letters of compliance and reports; answers and directs telephone calls for the Medical Records Department.
  • Maintains communication and uploads requests to third party processing vendors.
  • Processes records for insurance and billing claims.
  • Answers calls from clinic staff pertaining to medical records.
  • Keeps direct supervisor informed of problems or issues, monitors supplies needed; performs other duties as assigned.
  • Complies with Federal law, HIPAA and 42 CFR Part 2 regulations, in addition to company policies and procedures to maintain the privacy and integrity of protected health information.
  • Explains the law and our privacy policy to individuals as needed.
  • Maintains appropriate documentation of access to all medical records.
  • Other projects and duties as assigned.

Benefits

  • Paid time off and paid holidays
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