Medical Records Clerk
About The Position
The Medical Records Clerk maintains consumer medical records in paper and electronic form and assists consumers, authorized staff, and visitors in accessing protected health information in accordance with state and federal regulations and HIPAA requirements. The role also supports records requests, record scanning and indexing, staff training, records reviews, storage, and related administrative processes. The position is located at Route 60 in Huntington, West Virginia, and pays $17.40 per hour. A high school diploma or GED is required; experience is preferred. A driver’s license and reliable transportation are required, as are obtaining and maintaining CPR/FA and CPI certifications.
Requirements
- High school diploma or GED.
- Driver’s license and reliable transportation.
- Obtain and maintain CPR/FA and CPI certifications.
- Ability to read and comprehend simple instructions, short correspondence, and memos; write simple correspondence; and present information effectively in one-on-one and small-group settings.
- Ability to perform basic arithmetic, including operations involving American money and measurements of weight, volume, and distance.
- Ability to apply common-sense understanding to written, oral, or diagrammed instructions and address problems involving several concrete variables in standardized situations.
Nice To Haves
- Experience is preferred.
Responsibilities
- Maintain consumer privacy and confidentiality and follow HIPAA and medical records policies.
- Maintain paper and electronic medical records for new, current, and terminated consumers.
- Prepare, scan, and index current records daily and older paper records periodically according to program and agency guidelines.
- Assist consumers and staff with authorization-to-release forms.
- Answer calls and inquiries regarding medical records.
- Collect records requests and daily documents from the mailroom and front desk.
- Review information requests, respond within agency policy timeframes using confidential forms, document disclosures, and submit monthly release-of-information data to the medical records supervisor/privacy officer.
- Train staff and other sites on completing records-request authorizations and on scanning and indexing as needed.
- Conduct weekly record-review checks according to department and agency policy.
- Maintain a contact file for records and IEMCs according to policy.
- Assist the Medical Records Supervisor with medical-record destruction according to program and agency policy.
- Track physician script-pad inventory and issuance.
- Maintain records storage as needed and retain physician documentation in a file cabinet for six months after it is scanned and indexed.
- Enter monthly customer-satisfaction survey information into a database.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
