Medical Records Clerk

CenterWell • Hampton, VA

14d • $39,000 - $49,400

About The Position

The Medical Records Clerk 2 assembles and maintains patients’ health information in medical records and charts. The role performs varied, moderately complex administrative, operational, and customer-support assignments, including computations, and typically works on semi-routine assignments.

The clerk ensures forms are properly identified, completed, and signed; enters necessary information into the system; and communicates with physicians and staff to clarify diagnoses or obtain additional information. The role may also assign codes to diagnoses and procedures. Work is performed under minimal direction within defined expectations and quality standards, with some discretion over prioritization and timing and some opportunity to interpret or deviate from standard policies and practices.

This position is part of Humana’s Driver safety program and requires a valid state driver’s license and proof of personal vehicle liability insurance with at least 100/300/100 limits. Local travel may be required, potentially including occasional overnight travel. The position is scheduled for 40 hours per week and is eligible for a performance-based bonus incentive. The posted annual base-pay range is $39,000–$49,400.

Requirements

• Less than 3 years of working knowledge of computers, or demonstrated technical aptitude.
• Professional appearance and attitude.
• Demonstrated organizational skills.
• Proficiency in Microsoft Office Word and Excel.
• Valid state driver’s license and proof of personal vehicle liability insurance with at least 100/300/100 limits.
• Ability to quickly learn new systems.
• Excellent verbal and written communication skills.
• Ability to travel locally, potentially including occasional overnight travel.
• Passion for contributing to an organization focused on continuously improving consumer experiences.

Nice To Haves

• Associate’s or bachelor’s degree in a related field.
• Previous healthcare or health insurance experience.
• Familiarity with medical terminology and/or ICD-9 codes.

Responsibilities

• Assemble and maintain patients’ health information in medical records and charts.
• Ensure all forms are properly identified, completed, and signed.
• Enter necessary information into the system.
• Communicate with physicians and staff to clarify diagnoses or obtain additional information.
• May assign codes to diagnoses and procedures.
• Perform computations and varied administrative, operational, and customer-support assignments.
• Travel locally, potentially including occasional overnight travel.

Benefits

• Medical, dental, and vision benefits.
• 401(k) retirement savings plan.
• Paid time off, company holidays, and personal holidays.
• Paid parental and caregiver leave.
• Short-term and long-term disability benefits.
• Life insurance.
• Bonus incentive plan based on company and/or individual performance.
• Other benefit opportunities supporting personal wellness and healthcare decisions.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed