Medical Records Clerk

NaphCare • Clayton, AL

9d • Onsite

About The Position

NaphCare is hiring a Medical Records Clerk to work at Ventress Correctional Facility in Clayton, Alabama. The clerk works alongside correctional officers and medical professionals who provide care to people in residence. The role focuses on maintaining, organizing, and processing inmates’ medical records, while supporting the facility’s medical records operations and protecting confidential information.

The position requires clerical and computer skills, careful handling of medical documentation, and the ability to work in a correctional healthcare environment that may be stressful or not pristine. Physical tasks include standing for extended periods and performing duties that may involve lifting and moving up to 50 pounds, walking, bending, and other physically demanding activities.

NaphCare describes itself as one of the largest providers of healthcare services to correctional facilities in the United States and notes that it supports career advancement. Benefits listed for full-time employees include health, dental, and vision insurance beginning on day one, prescriptions through the health plan, an Employee Assistance Program, a 401(k) and Roth plan with company contribution, tuition assistance, referral bonuses, term life insurance, paid time off, paid holidays, and continuing education and CMEs.

Requirements

• High school diploma or GED certificate.
• Computer skills, including working knowledge of Microsoft Word and Excel.
• Minimum typing speed of 45 words per minute.
• Strong written and verbal communication skills.
• Ability to adapt to environments where conditions may not be pristine and to manage and maintain composure in stressful situations.
• Ability to maintain confidentiality of proprietary and/or confidential information, demonstrate integrity and professionalism, adhere to a Code of Conduct, and comply with facility correctional healthcare policies, procedures, and legal requirements.
• Must pass the facility’s criminal background check and drug screening.
• Ability to stand for long periods; lift and move patients weighing up to 50 pounds; bend, squat, reach, push, pull, walk significant distances, and perform physically demanding tasks such as CPR while maintaining balance and endurance throughout a shift.

Responsibilities

• Enter patient information into electronic systems; file documents; and maintain physical and digital filing systems.
• Ensure medical documentation is complete, accurate, and of appropriate quality.
• Handle requests for medical information from authorized parties, including hospitals, clinics, and physicians, in accordance with HIPAA and other privacy regulations.
• Manage incoming and outgoing mail, answer phones, and relay messages related to medical records.
• Create, update, and organize inmate medical records, including assembling and disassembling files.
• Perform routine clerical tasks and other duties as assigned.

Benefits

• Health, dental, and vision insurance starting day one.
• Prescriptions free of charge through the health plan, beginning day one.
• Employee Assistance Program services.
• 401(k) and Roth plan with company contribution starting day one.
• Tuition assistance.
• Referral bonuses.
• Term life insurance at no cost to the employee.
• Paid time off and paid holidays.
• Continuing education and CMEs at no cost.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED