Medical Records Clerk
About The Position
The Medical Records Clerk provides administrative support for the Central Star Outpatient Program in Fresno, California. The role involves entering client information, checking documents for accuracy, scanning records into the electronic medical records system, maintaining tracking data, and auditing scanned records for missing or incorrect documents. The clerk schedules psychiatrist appointments and supports front-desk operations, including greeting visitors, answering phones, processing mail, directing calls, taking messages, and providing coverage for other Community Services staff and programs as needed. Other duties include ordering office supplies and maintaining office equipment. The program serves clients ages 16–24 through outpatient, community-based services throughout Fresno County. Services include individual and family counseling, medication management, and housing, education, and vocational support. The role may require transporting clients or their family members using a personal vehicle. The position is on-site in Fresno, California, with a Monday–Friday schedule from 8:00 a.m. to 5:00 p.m. Compensation is $19.65–$20.00 per hour.
Requirements
- High school diploma or equivalent.
- Two years of general office experience.
Nice To Haves
- Associate degree or technical, vocational, or secretarial school diploma.
- One year of experience in an inpatient or outpatient medical setting, including clerical experience opening and closing medical records, and/or front-office receptionist experience.
Responsibilities
- Enter client information and review documents for accuracy.
- Scan records into the electronic medical records system and maintain data in tracking systems.
- Schedule appointments for psychiatrists.
- Assist with front-desk operations, including greeting visitors, answering phones, and processing mail.
- Order office supplies and maintain office equipment.
- Audit scanned client records for errors or missing documents and ensure corrections are completed.
- Direct calls, take messages, and provide telephone support.
- Provide coverage for other Community Services staff and programs as needed.
- May transport clients or client family members using a personal vehicle.
Benefits
- Employer-paid medical, dental, and vision coverage.
- Additional voluntary benefits.
- Vacation and holiday pay.
- On-the-job training and access to paid CEU opportunities.
- Career development programs.
- Supervision for BBS hours for AMFT, ACSW, and APCC professionals, where applicable.
- Employee recognition and rewards.
- Mileage reimbursement at $0.85 per mile.
- Monthly cell phone/internet stipend.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
