Medical Records Clerk - FT Days

Torrance Memorial Medical Center•Torrance, CA
•Onsite

About The Position

Under direct supervision, the Medical Records Clerk I performs tasks to maintain medical record integrity through scanning and retrieval of confidential patient records. This role involves receiving and responding to phone calls, scanning and filing reports in the EMR system, retrieving charts, logging requests for medical records, and retrieving patient information from computerized systems. The position also provides coverage for scheduling representatives, participates in performance improvement activities, and assists with training new employees. Effective communication and basic computer skills are essential.

Requirements

  • One year work experience.
  • Ability to file alphabetically and numerically.
  • PC literate.

Responsibilities

  • Receives and responds to phone calls from outside medical offices and internal departments requesting Medical Records information.
  • Scans and files all consults and hospital reports in appropriate sections within the EMR system following departmental procedure.
  • Retrieves charts and matches to fee tickets/encounter forms for next day’s appointments.
  • Logs Requests for and Release of Medical Records correspondence and ensures correct patient authorization forms are completed accurately.
  • Retrieves patient information from computerized hospital records’ systems (eg Medi-Tech).
  • Provides coverage for scheduling Representatives as needed.
  • Participates in daily performance improvement huddles and hospital performance improvement activities using lean tools and techniques.
  • Assists with orientation and training of new employees and volunteers as assigned.
  • Utilizes effective communication in all interpersonal interactions including follow-up.
  • Understands basic computer programs.
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