Medical Records Clerk IV

Opelousas General Health System•Opelousas, LA

About The Position

The Medical Records Clerk IV indexes medical records and uploads them to the electronic health record (EHR), and/or performs qualitative analysis of medical records. The role provides education and training to other Health Information Management (HIM) staff on preparation, scanning, and indexing functions. It also supports birth certificate and paternity documentation completion, delinquent-record monitoring, provider communications, basic release of information, and customer service.

Requirements

  • High school diploma required.
  • Basic computer skills and knowledge of Microsoft Word and Excel.

Nice To Haves

  • Two years of experience performing qualitative analysis of medical records.

Responsibilities

  • Performs qualitative analysis of medical records.
  • Indexes records in the EHR and verifies that scanned pages are present, legible, correctly oriented, and associated with the appropriate document type.
  • Monitors department supply inventory and creates supply orders in the requisition system as needed.
  • Boxes indexed charts, labels the boxes, and contacts the records storage facility to arrange pickup as needed.
  • Provides educational feedback to prep, scan, and index staff and trains new HIM staff on these functions.
  • Prepares records for scanning by verifying that pages belong to the correct patient, ensuring each page has patient identifiers, removing staples, and straightening folded page edges.
  • Runs weekly reports to identify delinquent records and providers with delinquent records.
  • Reminds providers to complete records using their preferred communication method, such as text, phone, or email.
  • Sends weekly letters to providers regarding delinquent charts and suspension status in accordance with the Medical Staff Delinquent Chart Procedure.
  • Sends weekly emails listing providers on suspension and updates the emails when providers are removed from suspension.
  • Monitors daily completion of operative reports and contacts providers about missing reports.
  • Scans records into the EHR.
  • Answers phone calls and assists callers in obtaining requested information.
  • Performs basic release of information functions.
  • Greets customers who visit the department.
  • Assists with completion of birth certificates and paternity documentation.
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