Medical Records Associate - Full time, daytime

Lumexa Imaging•Charlotte, NC

7d•Onsite

About The Position

For over 50 years, Charlotte Radiology has been a trusted partner and industry leader in providing expert clinical imaging services and exceptional patient care. Charlotte Radiology serves NC/SC area healthcare providers and patients through advanced imaging technology, 40+ convenient locations, and 500+ team members – 90% of whom directly touch patient care. Our mission and vision are to be recognized as the premier radiology expert, where people come first - solidified through collaborate teamwork and quality-driven, customer focused services. Charlotte Radiology values each individuals’ unique perspectives. Here, you will be a valued member of a larger diverse and inclusive team of experts all invested in one common goal – delivering exceptional care to our patients.

Requirements

High School Education
Windows and Outlook experience
Strong oral and written communications skills
Ability to multitask
Strong customer service skills both internal and external
Ability to multitask and work independently without direct supervision
Ability to demonstrate strength in problem solving
Ability to handle confidential information
Excellent organizational and computer skills

Nice To Haves

1-3 years of healthcare experience
Medical records experience a plus

Responsibilities

Maintaining patient files.
Responding to requests for medical records and processing letters and reports.
Retrieving information from filing system when requested.
Respond to emails/phone messages from providers and patients
Review of medical records to ensure that they are accurate, clinically pertinent, complete, and readily available for continuing patient care.
Process incoming requests from patients and outside facilities for medical records
Communicate with site leaders, providers, patients, and techs on various Medical Records issues
Follow the standards and policies for the medical record and the medical record services of the health care facility
Determine the format of the medical record at patients request.
Fax and mail reports.
Maintain all imaging scheduling records and be able to verify HIPPA information for all patients
Ensure any release of information is HIPPA compliant
Request reports/ images for current patients for continual care