Office Assistant
About The Position
The Medical Records Administrative Assistant provides administrative support to the Wake County Sheriff’s Office Medical Department to meet unique operational demands of a detention environment, where timely access to health information is critical for patient safety, emergency response, and continuity of care. The medical record is the official legal health record and serves as the primary tool for documenting, communicating, and coordinating healthcare services provided to individuals in custody. It should support safe, timely, and efficient care while meeting legal, regulatory, and accreditation requirements.
Requirements
- High school diploma or GED
- One year of administrative/office support experience
- Equivalent education and experience are accepted
- High School diploma or GED with a minimum of two years of experience working in healthcare setting or medical records
- Must be knowledgeable in healthcare privacy and confidentiality requirements, and HIPAA compliance
- Proficient in computer usage and MS Office
- Working knowledge of medical terminology
Nice To Haves
- RHIT (Registered Health Information Technician)- not required
- CHPS (Certified in Healthcare Privacy and Security) - not required
- CPHQ (Certified Professional in Healthcare Quality)- not required
- CCHP (Certified Correctional Health Professional)- not required
Responsibilities
- Maintains the integrity and confidentiality of the medical record.
- Provides healthcare providers with immediate access to electronic records and medical records to current and historical health information regardless of location.
- Maintains an accurate chronological health record of all healthcare encounters.
- Communicate with healthcare staff, hospitals, healthcare clinics, jails, prisons and outside agencies to ensure continuity during transfers.
- Supports audits, investigations, litigation, quality improvement activities and mortality reviews.
- Ensures only authorized personnel access inmate health records.
- Performs scanning of paper health information into the electronic health record following established guidelines.
- Prepare packets with copies of relevant medical documentation, emails and fax documentation and answers telephone calls.
- Assignments to other duties or locations may be necessary to meet the clinical and administrative needs of the Medical Department.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
