Medical Record Retrieval Specialist - Orange County, FL

Humana • Orlando, FL

1d • Hybrid

About The Position

The Medical Record Retrieval Specialist (Risk Adjustment Representative) travels to provider offices within the region and scans medical records into a secure system. The records are reviewed by Humana's Coding staff. This role requires living in Orlando and involves travel within Orange, Osceola, and other surrounding counties.

Requirements

• Live in the Orlando, Florida area
• 1 or more years of Telephonic environment experience and/or customer service in an office setting
• Proficiency in Microsoft Office Word and Excel
• Ability to travel locally up to 50% of the time
• Ability to travel overnight occasionally within the region
• Must have reliable car transportation
• Working knowledge of computers, or a demonstrated technical aptitude and an ability to quickly learn new systems
• Valid State Driver's license and proof of personal vehicle liability insurance with at least 100/300/100 limits
• Must pass a Motor Vehicle Report as part of the background check process.

Nice To Haves

• 1 or more years of experience with Medical Record or Health information retrieval experience in a Hospital, Healthcare and/or Medical Office setting
• Knowledge and experience in managed care
• Medical terminology
• Experience in EMR (Electronic Medical Records) systems
• Medical Record retrieval experience
• Bilingual English and Spanish
• Healthcare experience

Responsibilities

• Travel up to 50% of the time in Orange, Osceola and other surrounding counties in FL with the possibility of occasional overnight stays.
• Travel up to a week at time to surrounding counties near Jacksonville, based on business needs.
• Collect medical records by using a laptop and portable scanner to scan paper records and/or download electronic medical records to a thumb drive to meet production goals.
• Visits to physician offices in a timely, efficient manner to meet all deadlines.
• Answering phones, electronically faxing, internet search and email utilization.
• Research and updates site information by utilizing CarePlus internal systems.
• Follows CarePlus and HIPAA confidentiality standards to protect the confidentiality of member information.
• Demonstrates a professional and courteous manner when communicating with others with the ability to clearly and accurately state the agreed upon resolution.

Benefits

• medical
• dental
• vision benefits
• 401(k) retirement savings plan
• time off (including paid time off, company and personal holidays, paid parental and caregiver leave)
• short-term and long-term disability
• life insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed