Medical Record Retrieval Specialist - Orange County, FL

Humana • Orlando, FL

2d • $40,000 - $52,300 • Remote

About The Position

The Medical Record Retrieval Specialist (Risk Adjustment Representative) travels to provider offices within the region and scans medical records into a secure system. The records are reviewed by Humana's Coding staff. This role requires the individual to live in Orlando, travel within Orange, Osceola and other surrounding counties in FL, with the possibility of occasional overnight stays. Travel may also extend to surrounding counties near Jacksonville, based on business needs.

Requirements

• Live in the Orlando, Florida area
• 1 or more years of Telephonic environment experience and/or customer service in an office setting
• Proficiency in Microsoft Office Word and Excel
• Ability to travel locally up to 50% of the time
• Ability to travel overnight occasionally within the region
• Must have reliable car transportation
• Working knowledge of computers, or a demonstrated technical aptitude and an ability to quickly learn new systems
• Valid State Driver's license and proof of personal vehicle liability insurance with at least 100/300/100 limits
• Requires running a Motor Vehicle Report as part of the background check process.

Nice To Haves

• 1 or more years of experience with Medical Record or Health information retrieval experience In a Hospital, Healthcare and/or Medical Office setting
• Knowledge and experience in managed care
• Medical terminology
• Experience in EMR (Electronic Medical Records) systems
• Medical Record retrieval experience
• Bilingual English and Spanish
• Healthcare experience

Responsibilities

• Travel up to 50% of the time in Orange, Osceola and other surrounding counties in FL with the possibility of occasional overnight stays.
• Travel up to a week at time to surrounding counties near Jacksonville, based on business needs.
• Collect medical records by using a laptop and portable scanner to scan paper records and/or download electronic medical records to a thumb drive to meet production goals.
• Visits to physician offices in a timely, efficient manner to meet all deadlines.
• Answering phones, electronically faxing, internet search and email utilization.
• Research and updates site information by utilizing CarePlus internal systems.
• Follows CarePlus and HIPAA confidentiality standards to protect the confidentiality of member information.
• Demonstrates a professional and courteous manner when communicating with others with the ability to clearly and accurately state the agreed upon resolution.

Benefits

• medical
• dental
• vision benefits
• 401(k) retirement savings plan
• time off (including paid time off, company and personal holidays, paid parental and caregiver leave)
• short-term and long-term disability
• life insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed