MEDICAL RECORD OPERATIONS LEAD

Methodist Hospitals•Gary, SD

10d

About The Position

The Medical Record Operations Lead assists the Manager of Operations Medical Records with day-to-day duties, quality studies, database maintenance, regulatory agency reports, monitoring incomplete files, concurrent History & Physicals (H&P), and the release of patient information for both campuses. The role also coordinates special projects related to the privacy, security, and confidentiality of patient information. The position assembles and analyzes medical records, supports chart completion and Care Everywhere tasks, retrieves and processes records and reports, and provides coverage across campus areas as needed. It also supports the Manager of Operations with staffing, reporting, training, and efforts to improve technical and operational processes. Employees are expected to follow Methodist Hospitals’ Model of Care and Conduct.

Requirements

High School Diploma/GED equivalent.
Bachelor's Degree in Health Information Technology or another healthcare or business administration field.
Three years of experience in clerical, medical records, or release of information (ROI) work.
Knowledge of the electronic health record.
Good communication skills.
Ability to work independently and in a team environment.
Professional, courteous demeanor and positive attitude.

Responsibilities

Assemble, analyze, and create medical records according to guidelines with 98% accuracy.
Perform document scan reviews.
Complete requests for release of information within established timelines.
Provide staff coverage for call-offs and PTO at either the Northlake Campus or Southlake Campus across all areas.
Assist staff and physicians with the chart completion process.
Complete Care Everywhere tasks, including assigning a Care Everywhere ID and linking messages.
Retrieve, review, scan, verify, and upload reports received from external facilities within established timelines.
Retrieve discharged inpatient and outpatient medical records from Methodist Hospitals departments.
Assist the Manager of Operations with staff schedules, reporting, interviews, training new staff, and organizing and monitoring functions of the incomplete area.
Assist the Manager of Operations in analyzing, designing, and correcting technical and operational inefficiencies, eliminating duplication, and promoting maximum use of data.
Perform other duties as needed and/or assigned.
Coordinate special projects related to privacy, security, and confidentiality of patient information.
Conduct work in accordance with the Methodist Hospitals Model of Care and Conduct.