Medical Receptionist

Palm Medical Centers•Desoto, TX

3d•$17 - $19•Onsite

About The Position

Palm Primary Care is seeking a Medical Receptionist to join their team. They are dedicated to delivering senior primary care with genuine kindness, boasting a 98% patient satisfaction rate. Palm Primary Care focuses on providing patients with peace of mind regarding their health and well-being, and assuring health plan clients that their members are well cared for. With over 24,000 at-risk members, they offer primary care and other services in comfortable, convenient medical centers staffed by caring professionals. Their activity and wellness facilities are known for distinct events and programs catering to the communities they serve. Palm Primary Care is committed to delivering value-based, quality healthcare. Employees can expect strong compensation, good benefits, a great work culture, opportunities for career development and leadership, clear direction from a strong leadership team, performance recognition, and opportunities to significantly improve patients' quality of life.

Requirements

Exceptional customer service and phone etiquette
Ability to use computers to enter information
Excellent written and verbal communication skills
Attention to detail
Ability to connect with patients and make them feel comfortable
Patience and presence of mind
1 year of experience in computer skills
1 year of experience as a medical receptionist
2 years of experience in customer service

Nice To Haves

Bilingual

Responsibilities

Deliver excellent patient service.
Answer telephone promptly and direct calls accordingly.
Retrieve phone messages and transfer calls as necessary.
Verify patient insurance.
Retrieve all correspondence from all mailboxes and distribute accordingly.
Prioritize the centers business needs and assist other areas as needed.
Schedule appointments, check-in/out patients, and obtain accurate patient information.
Greet patients and visitors in a courteous/professional manner.
Notify appropriate personnel of visitor arrival and direct visitor to correct area.
Perform clerical functions.
Maintain/update directory of all employees in the center.
Notify the transportation dispatcher when patients are ready for pick up.
Maintain professional conduct and appearance at all times.
Ensure waiting and reception areas are kept clean and tidy.
Perform other duties and projects as assigned.
Commute to other centers as needed.