Medical Receptionist

National Kidney PartnersTampa, FL

About The Position

The Medical Receptionist will be responsible for greeting patients, managing appointments, handling patient records, processing insurance information, and coordinating communication within the healthcare setting. This role requires excellent interpersonal and organizational skills, proficiency with EMR systems, and the ability to manage a fast-paced environment while maintaining confidentiality.

Requirements

  • Excellent interpersonal and communication skills.
  • Proficiency with electronic scheduling and patient record systems.
  • Strong organizational skills and attention to detail.
  • Ability to handle sensitive information with confidentiality.
  • Ability to multitask and manage a fast-paced front office environment.

Nice To Haves

  • Experience with insurance processing and billing inquiries is preferred.
  • Bilingual
  • Previous experience as a medical receptionist or in a similar role preferred.
  • Familiarity with healthcare terminology and procedures is advantageous.

Responsibilities

  • Greet patients warmly and check them in for appointments.
  • Schedule and confirm patient appointments using EMR system.
  • Manage patient records and ensure confidentiality compliance.
  • Answer phone calls and respond to inquiries regarding services.
  • Process insurance information and handle billing inquiries.
  • Coordinate communication between patients and healthcare providers.
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