Medical Receptionist - Hematology/Oncology FT 09:30 - 22:00

Vanderbilt University Medical Center•Nashville, TN

About The Position

Supports patient care by providing clerical and receptionist services to patients, families, visitors, staff, physicians, and other customers of a patient care unit, with regular guidance. The role helps facilitate efficient workflow, appropriate use of technology, and effective communication. As a first point of contact, the Medical Receptionist helps create a positive patient experience through professional, compassionate customer service. The position is full-time, working three 12-hour shifts per week from 9:30 AM to 10:00 PM. Schedules rotate based on staffing needs, and set schedules are not available. Additional duties may be assigned.

Requirements

  • High school diploma or GED.
  • Less than one year of experience level is stated.
  • Professional, dependable, and customer-service oriented.
  • Excellent communication and teamwork skills.
  • Ability to work independently and collaboratively.
  • Positive attitude and strong interpersonal skills.
  • Current resume required, including relevant work experience, employment dates, responsibilities and applicable skills, and chronological work history with the most recent first.

Nice To Haves

  • At least one year of administrative experience.
  • Flexible availability.

Responsibilities

  • Process orders according to guidelines and follow computer downtime procedures.
  • Enter and update information in computer systems, maintain current records, and retrieve data accurately.
  • Maintain the unit log, make follow-up appointments, and perform discharge-related clerical tasks.
  • Respond to the patient call system and patient requests, providing clear and current information to families, visitors, and staff.
  • Use communication and office equipment and systems to facilitate the flow of communication, equipment, and supplies.
  • Order, maintain, and use supplies cost-effectively.

Benefits

  • Meaningful work that makes a difference.
  • Opportunities for professional growth and development.
  • Inclusive, supportive team environment.
  • Comprehensive benefits package that may include health, disability, retirement, and/or wellness offerings.
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