Medical Assistant Hematology Oncology

Banner Health•Tucson, AZ

2d•Onsite

About The Position

The Medical Assistant supports clinicians and nursing staff in providing medical care and implementing and evaluating direct patient care. The role uses specialized knowledge, judgment, and skills to provide an excellent patient experience in a hematology oncology clinic. Duties include rooming patients, recording vital signs and other measurements, assisting with examinations and minor procedures, coordinating patient care, managing documentation and scheduling, and maintaining clinical spaces and equipment. The primary location is BUMC Tucson University of Arizona at 1891 W Orange Grove Rd. The Medical Assistant may also be required to train or float at BUMC Tucson at 3838 N Campbell Ave. This is a full-time position scheduled Monday through Friday, 8 a.m. to 4:30 p.m., on the day shift. The position works under the direct supervision of providers and interacts with staff, clinicians, patients, families, and external health-care contacts.

Requirements

High school diploma/GED or equivalent working knowledge.
Completion of an approved medical assistant training program as defined by state regulations.
Active Medical Assistant certification is required. Accepted examples include RMA with proof of current AMT membership; CMA with proof of current AAMA membership; CCMA with proof of current NHA membership (test administered after 7/1/2017 only); or NCMA with proof of current NCCT membership.
BLS certification required.
Strong computer skills, including the ability to work with medical software.
Exceptional interpersonal and communication skills.
Ability to manage multiple changing priorities effectively and in an organized fashion.
For employees working at the specified Banner behavioral health locations or behavioral health clinical settings serving children: an Arizona Fingerprint Clearance Card is required at hire and must be maintained during employment, and an Arizona Criminal History Affidavit must be signed upon hire.

Nice To Haves

Experience with office medical procedures and treatments.
Knowledge of insurance, managed care operations, EMR, and scheduling software.
Additional related education and/or experience.

Responsibilities

Prepare patients for examinations and treatment by taking and recording vital signs, symptoms, measurements, and chief complaints; document pain scores as appropriate and report changes in a patient's condition to the clinician.
Assist providers with examinations and minor in-office procedures, including taking blood pressure, documenting respiration and heart rate/pulse and temperature, performing phlebotomies, ear irrigation, and EKGs, and serving as a chaperone when needed.
Use universal blood and body fluid precautions and personal protective equipment as needed; prioritize patient flow through the clinical process.
Coordinate patient care, including pre-certifications, referrals, authorizations, prescriptions, and scheduling clinic, hospital, and ancillary treatments and tests; communicate test results to patients and support clinicians in providing optimal care.
Administer medications in accordance with established policies and procedures or as directed.
Provide clerical support for patient notifications and documentation, including maintaining complete medical records and providing accurate, timely billing information for patient encounters.
Maintain a clean and functional environment by cleaning and disinfecting equipment, exam rooms, and storage areas; follow sterilization procedures, manufacturer recommendations, and OSHA guidelines for hazardous substances.
Perform basic equipment maintenance and coordinate prompt repairs when needed.
Order supplies as directed and stock patient-care areas; handle medication-related tasks, including expired medications or equipment and recalls.
Maintain effective communication with internal and external customers and exemplify service orientation and teamwork.
Complete required onboarding and orientation activities, including simulation training, as needed or directed.
Prioritize data from multiple sources to support responses to changes in patient and family health status and communicate with physician offices to report, request, or clarify information.