Medical Receptionist - Truhlsen Eye Institute
About The Position
Nebraska Medicine is seeking a Medical Receptionist to join their team at the Truhlsen Eye Institute (TEI) Clinic. This role is responsible for patient check-in and check-out, scheduling, and coordinating with providers to ensure a smooth clinic experience. The position offers exposure to the field of ophthalmology and requires excellent communication skills, empathy for patients, and the ability to stay organized in a fast-paced environment. Success is measured by effective patient care, accurate scheduling, and seamless team collaboration. The role offers a flexible schedule and a supportive work culture, with opportunities to work closely with providers and learn about eye care.
Requirements
- Minimum of 16 years of age required.
- Demonstrated ability to provide a high level of customer service to physicians, patients and other internal/external customers required.
- Ability to work professionally with physicians, clinic staff and patients in a timely, confidential manner required.
- Demonstrated analytical, prioritization and organizational skills required.
- Demonstrated flexibility and dedication to team environment required.
- Effective communication skills required.
Nice To Haves
- High school education or equivalent preferred.
- One year post-secondary education with coursework in business, medical assistant program or nursing assistant program OR equivalent combination of education/experience in customer service or medical scheduling related capacity (one year of education equals one year of experience) preferred.
- Nursing Assistant or Medical Assistant preferred.
- Knowledge of medical terminology preferred.
- Experience with Microsoft Office, specifically Word and Excel preferred.
- Depending on the position available, fluency in Spanish preferred.
Responsibilities
- Serve as the first point of contact by greeting and welcoming patients and others, (in person, at the check-in desk, or via the telephone).
- Responsible for answering incoming calls in a professional manner, and/or checking in / out patients per established protocols.
- Responsible for scheduling patient appointments and registering patients.
Benefits
- Up to $5,000/year in tuition assistance
- 35% discount at Clarkson College
- Career advancement opportunities with covered educational costs
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
