Medical Receptionist - Truhlsen Eye Institute
About The Position
Nebraska Medicine is seeking a Medical Receptionist to join their team at the Truhlsen Eye Institute (TEI) Clinic. This role is responsible for patient check-in and check-out, scheduling, and coordinating with providers to ensure a smooth clinic experience. The position offers exposure to the field of ophthalmology and requires excellent communication skills, empathy for patients, and the ability to stay organized in a fast-paced environment. Success is measured by effective patient care, accurate scheduling, and seamless team collaboration. The role offers a flexible schedule and a supportive work culture, with opportunities to work closely with providers and learn about eye care. This is an engaging and dynamic environment for those eager to contribute to patient care.
Requirements
- Minimum of 16 years of age required.
- Demonstrated ability to provide a high level of customer service to physicians, patients and other internal/external customers required.
- Ability to work professionally with physicians, clinic staff and patients in a timely, confidential manner required.
- Demonstrated analytical, prioritization and organizational skills required.
- Demonstrated flexibility and dedication to team environment required.
- Effective communication skills required.
Nice To Haves
- High school education or equivalent preferred.
- One year post-secondary education with coursework in business, medical assistant program or nursing assistant program OR equivalent combination of education/experience in customer service or medical scheduling related capacity (one year of education equals one year of experience) preferred.
- Nursing Assistant or Medical Assistant preferred.
- Knowledge of medical terminology preferred.
- Experience with Microsoft Office, specifically Word and Excel preferred.
- Depending on the position available, fluency in Spanish preferred.
Responsibilities
- Serve as the first point of contact by greeting and welcoming patients and others, (in person, at the check-in desk, or via the telephone).
- Responsible for answering incoming calls in a professional manner, and/or checking in / out patients per established protocols.
- Responsible for scheduling patient appointments and registering patients.
Benefits
- Up to $5,000/year in tuition assistance
- 35% discount at Clarkson College
- Career advancement opportunities with covered educational costs
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
