Pediatric Receptionist

Trusted Doctors • South Riding, VA

3h • Hybrid

About The Position

Looking for Someone Who Loves Helping Families! We're searching for a friendly, organized, multi-tasking and dependable Medical Receptionist who enjoys connecting with families, thrives in a busy environment, and takes pride in creating an exceptional patient experience from the moment someone walks through our doors. If you're someone who enjoys staying busy, solving problems, working with a supportive team, and making a real difference in your community, we'd love to meet you. Every day in pediatrics is different—and every day is an opportunity to make a child and parent feel welcome.

Requirements

• High school diploma or GED required
• At least one year of medical receptionist experience preferred
• Customer service experience preferred
• Experience using Electronic Medical Records (EMR) or Practice Management software strongly preferred
• Familiarity with basic medical terminology and general office equipment

Nice To Haves

• Associate degree preferred
• Enjoy helping children and families
• Stay calm and organized while juggling multiple priorities
• Communicate professionally with patients, parents, and coworkers
• Have excellent attention to detail and strong computer skills
• Work well independently while also being a dependable team player
• Are punctual, reliable, and committed to providing outstanding service

Responsibilities

• Greeting patients and families with warmth, professionalism, and compassion
• Checking patients in and out while maintaining accuracy and efficiency
• Answering a high volume of incoming phone calls with confidence and excellent customer service
• Scheduling appointments using provider scheduling guidelines to maximize patient access
• Verifying insurance, updating patient demographics, and collecting copayments and balances
• Scanning and organizing medical records within our Electronic Health Record (EHR) system
• Supporting providers by ensuring patient information is complete before appointments
• Working closely with teammates to keep the office running smoothly during busy clinic days

Benefits

• Four-day work week for better work-life balance
• Comprehensive health insurance
• 401(k) retirement plan
• Generous Paid Time Off (PTO)
• Paid holidays
• Supportive team environment
• Opportunities to learn and grow within a respected pediatric practice

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED