Medical Receptionist

DHVAJJeffersonville, IN
Onsite

About The Position

GetWell HealthSystems is seeking a professional, organized, and patient-focused Medical Receptionist to join our team in Jeffersonville, Indiana. The Medical Receptionist will serve as the first point of contact for patients and visitors while supporting daily front office operations in a fast-paced healthcare environment. The ideal candidate will have excellent communication skills, strong attention to detail, and the ability to multitask efficiently while delivering outstanding customer service.

Requirements

  • High school diploma or GED required
  • Proficiency in Microsoft Office and basic computer systems
  • Professional demeanor and positive attitude

Nice To Haves

  • Previous experience in a medical office or receptionist role preferred
  • Knowledge of medical terminology and insurance verification is a plus
  • Experience with EMR/EHR systems preferred
  • Strong customer service and communication skills
  • Ability to multitask and work in a fast-paced environment

Responsibilities

  • Greet and check in patients in a courteous and professional manner
  • Answer incoming phone calls and direct calls appropriately
  • Schedule, confirm, and reschedule patient appointments
  • Verify patient demographics and insurance information
  • Maintain accurate patient records in EMR/EHR systems
  • Assist patients with intake forms and general inquiries
  • Handle referrals, faxes, emails, and administrative documentation
  • Collect co-pays and process front desk paperwork when required
  • Coordinate communication between providers, clinical staff, and patients
  • Ensure HIPAA compliance and maintain confidentiality of patient information
  • Maintain a clean and organized reception area
  • Perform general administrative and clerical duties as assigned

Benefits

  • Paid time off
  • Health benefits
  • Supportive work environment
  • Growth and advancement opportunities
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