Medical Receptionist

North Florida Surgeons, P.A.Jacksonville, FL
Onsite

About The Position

Pediatric Otolaryngology Associates is looking for a 32-36 hour/week Medical Receptionist to join their team. The prospective candidate needs to have outstanding computer and articulate telephone skills as data entry and patient family interaction are major priorities in the job responsibilities. A general understanding of how the clerical side of a medical office works is essential. This is a tobacco and perfume scent-free office due to the health issues of many patients.

Requirements

  • outstanding computer skills
  • articulate telephone skills
  • data entry skills
  • patient family interaction skills
  • general understanding of the clerical side of a medical office

Nice To Haves

  • experience with Athena and/or Qure4U
  • Previous experience in a medical office or other healthcare setting (1 year preferred)
  • Knowledge of EMR and/or Medical Communication systems (1 year preferred)
  • Knowledge of medical terminology (1 year preferred)
  • Knowledge of HIPAA regulations (for confidentiality)
  • Knowledge of insurance coverage
  • Knowledge of Microsoft Office (Microsoft Outlook, Word, and Excel) programs)
  • confidence in their interpersonal skills
  • enjoy working as a member of a team
  • be detail-oriented
  • be an adaptable learner
  • have excellent time-management/multi-tasking skills

Responsibilities

  • answering phones and patient telephone triage
  • scheduling appointments
  • patient demographics/correspondence maintenance
  • check-in/check out tasks
  • ability to explain and answer questions about a patient’s health insurance plan

Benefits

  • 401(k) matching
  • Dental insurance
  • Disability insurance
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Vision insurance
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