Medical Receptionist - Bedford Emergency Services (PRN)

Vanderbilt University Medical CenterShelbyville, TN
Onsite

About The Position

Coordinates nursing station, performs clerical and reception duties. Requisitions supplies, equipment, services as directed. Coordinates communications between customers and staff. Follows hospital policy and procedures.

Requirements

  • High School Diploma or GED
  • Less than 1 year of relevant work experience

Nice To Haves

  • Provides guidance to entry level co-workers.
  • Continuously improves own skills by identifying development opportunities.
  • Seeks to understand colleagues' priorities, working styles and develops relationships across areas.
  • Openly shares information with others and communicates in a clear and courteous manner.
  • Invests time to understand the problems, needs of others and how to provide excellent service.
  • Seeks to understand issues, solves routine problems, and raises proper concerns in a timely manner.
  • Listens carefully to understand the issues and provides accurate information and support.
  • Checks work quality before delivery and asks relevant questions to meet quality standards.
  • Demonstrates basic knowledge of conditions that affect safety and reports unsafe conditions to the appropriate person or department.
  • Takes responsibility for completing assigned activities and thinks beyond standard approaches to provide high-quality work/service.
  • Displays understanding of how personal actions will impact departmental resources.
  • Uses accurate information and good decision making to consistently achieve results on time and without error.
  • Willingly proposes/accepts ideas or initiatives that will impact day-to-day operations by offering suggestions to enhance them.
  • Absorbs new technology quickly; understands when to utilize the appropriate tools and procedures to ensure proper course of action.
  • Embraces changes by keeping an open mind to changing plans and incorporates change instructions into own area of work.

Responsibilities

  • Answer telephones in appropriate manner.
  • Input data into computer.
  • Scans medical record into EPIC system
  • Schedule appointments, physician/consults, coordinates transfers and EMS transports

Benefits

  • health
  • disability
  • retirement
  • wellness offerings
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