Medical Receptionist - Adult Medicine - Springfield

Trinity HealthSpringfield, MA
Onsite

About The Position

Ready to succeed in a fast-paced, high-energy environment? Join our Adult Medicine Practice and use your skills to make a meaningful difference for patients every day. If you enjoy supporting others, staying organized, and working as part of a collaborative, patient-focused team, we’d love to connect with you! In this role, you’ll be responsible for accurate patient registration, co pay collection, and appointment scheduling. You’ll also provide clerical support and assistance to both internal team members and external customers, helping ensure smooth and efficient daily office operations.

Requirements

  • High school diploma or equivalent
  • Excellent keyboard skills.
  • Requires proficiency in a Windows based computer environment and Microsoft Office products.
  • Accuracy and dependability required.

Nice To Haves

  • Experience within a medical office or billing department preferred.
  • Knowledge of patient billing and medical terminology preferred

Responsibilities

  • Greets and communicates with patients via phone or in person in a courteous and professional manner identifying themselves and their department.
  • Answers telephones in a timely, courteous, and professional manner utilizing appropriate scripting.
  • Processes calls to ensure patients are transferred to the appropriate staff member/provider in a timely manner.
  • Schedules patient appointments based on department protocols in order to maximize provider productivity.

Benefits

  • Day Shift. Hours may vary
  • Great benefits effective day 1!
  • Patient-centric environment
  • Career growth and advancement potential
  • Diverse and inclusive culture

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

501-1,000 employees

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