Medical Receptionist - Pediatric Therapies Clinic
About The Position
The Medical Receptionist is the first in-person point of contact for patients and represents the medical practice. This intermediate-level role performs assigned front-office duties, including greeting patients, answering and directing calls, assisting patients and families, scheduling, registration, charge entry, payment posting, batch balancing, cash reconciliation and balancing, and operating basic office equipment. The role requires excellent customer service, discretion, good judgment, a pleasant and professional manner, and an articulate phone voice. Contacts include patients, families, coworkers, physicians, and the general public. The position is based at Mary Bridge Children’s Therapy Services – Puyallup Clinic. It is a 1.0 FTE day-shift position with a Monday-through-Friday schedule.
Requirements
- Minimum one year of clerical and/or receptionist experience, or six months of experience in a medical setting.
- Customer service experience.
- A degree or relevant certificate, such as Medical Office Assistant, Medical Assistant, or Health Unit Coordinator, may be substituted for experience.
Nice To Haves
- Post-high-school office procedures.
Responsibilities
- Greet patients and serve as the first in-person point of contact for the medical practice.
- Answer phones and direct calls.
- Assist patients and families.
- Perform scheduling and registration.
- Complete charge entry and payment posting.
- Perform batch balancing and cash reconciliation or balancing.
- Operate basic office equipment.
Benefits
- Medical benefits
- Dental benefits
- Retirement benefits
- Paid time off
- Continuing education
- Leadership development and advancement opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
