Medical Receptionist - Pediatric Therapies Clinic
About The Position
The Medical Receptionist is the first in-person point of contact for patients at the medical practice and handles assigned front-office duties. Responsibilities may include greeting patients, answering and directing phone calls, assisting patients and families, scheduling, registration, charge entry, payment posting, batch balancing, cash reconciliation and balancing, and operating basic office equipment. This intermediate-level role requires excellent customer service, discretion, good judgment, a pleasant and professional manner, and an articulate phone voice. Contacts include patients, families, coworkers, physicians, and the general public. The position is with Mary Bridge Children’s Therapy Services – Puyallup Clinic in Tacoma-area South Sound communities. It is listed as 1.0 FTE on a day shift, Monday through Friday. Mary Bridge Children’s describes its work as centered on children and families and highlights a safe, compassionate, family-centered care environment.
Requirements
- Customer service experience.
- At least one year of clerical and/or receptionist experience, or six months of experience in a medical setting.
- A post-high-school education in office procedures is preferred.
- A degree or relevant certificate (such as Medical Office Assistant, Medical Assistant, or Health Unit Coordinator) may be substituted for experience.
Nice To Haves
- Post-high-school office procedures education.
Responsibilities
- Greet patients and assist patients and families.
- Answer phones and direct calls.
- Perform scheduling and registration.
- Complete charge entry and payment posting.
- Perform batch balancing and cash reconciliation or balancing.
- Operate basic office equipment.
- Carry out other front-office duties assigned by the clinic.
Benefits
- Competitive salary
- Medical benefits
- Dental benefits
- Retirement benefits
- Paid time off
- Continuing education
- Leadership development and advancement opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
