Medical Receptionist (Mother Baby) - Nights

Vanderbilt University Medical Center•Clarksville, TN

2d•Onsite

About The Position

The Mother Baby Unit is in need of a full-time nightshift Medical Receptionist to join the team! This position will be located at our Vanderbilt Clarksville Hospital. Vanderbilt Health has a long tradition of providing world-class care to the people of the Mid-South, living out our mission of moving medicine forward through preeminent programs in patient care, education and research. Here you’ll find a spirit of collaboration and a supportive community where your expertise is valued, your knowledge expanded and your uniqueness celebrated. We are committed to fostering an environment where talented, compassionate people are united in bringing the most advanced care to our neighbors throughout the region. Our professional administrative functions include critical supporting roles in information technology and informatics, finance, administration, legal and community affairs, human resources, communications and marketing, development, facilities, and many more. At our growing health system, we support each other and encourage excellence among all who are part of our workforce. High-achieving employees stay at Vanderbilt Health for professional growth, appreciation of benefits, and a sense of community and purpose.

Requirements

High School Diploma or GED
Relevant Work Experience
Less than 1 year experience

Responsibilities

Coordinates nursing station, performs clerical and reception duties.
Requisitions supplies, equipment, services as directed.
Coordinates communications between customers and staff.
Follows hospital policy and procedures.
Assist with the delivery of patient care and maintenance of unit environmental standards under the supervision of a licensed nurse.
Assists with day-to-day delivery of patient care.
Facilitates efficient and safe patient care and flow by following work area standards.
Serves as a liaison for communication and education of patient and family needs.
Supports unit operations and patient flow by maintaining supplies, equipment, and unit environmental standards.
Demonstrates competence with interventions (such as point of care testing, vital signs, etc.) in practical applications of moderate difficulty.
Independently works with clinical applications for patient documentation.
Demonstrates ability to set up and maintain patient rooms, supplies, and equipment. Possesses sufficient knowledge, training, and experience to be capable of successfully delivering environment of care services while requiring some support and instruction from others.
Able to train and educate peers by setting the example, giving technical support, providing leadership, and generally elevating the level of performance of others while on the job.
Demonstrates ability to anticipate basic resource needs, identify discrete tasks, participates in goal setting, define dependencies, schedule activities, meet deadlines, and organize work for own assignments and responsibilities.
Appropriately matches equipment, and capital resources to task demands.
Prepares and presents clear and accurate status reports on patient care assignments.
Address problems and obstacles before they arise.
Adapt to changes in major assignments while maintaining expectations.
Understands and identifies with the basic goals and values of the organization.
Performs tasks that are typically routine that may impact team's performance with occasional guidance.
Utilizes some discretion and research to solve routine problems.
Applies knowledge of standards, established processes and procedure that apply to your own job.
Provides guidance to entry level co-workers.
Continuously improves own skills by identifying development opportunities.
Seeks to understand colleagues' priorities, working styles and develops relationships across areas.
Openly shares information with others and communicates in a clear and courteous manner.
Invests time to understand the problems, needs of others and how to provide excellent service.
Seeks to understand issues, solves routine problems, and raises proper concerns in a timely manner.
Listens carefully to understand the issues and provides accurate information and support.
Checks work quality before delivery and asks relevant questions to meet quality standards.
Demonstrates basic knowledge of conditions that affect safety and reports unsafe conditions to the appropriate person or department.
Takes responsibility for completing assigned activities and thinks beyond standard approaches to provide high-quality work/service.
Displays understanding of how personal actions will impact departmental resources.
Uses accurate information and good decision making to consistently achieve results on time and without error.
Willingly proposes/accepts ideas or initiatives that will impact day-to-day operations by offering suggestions to enhance them.
Absorbs new technology quickly; understands when to utilize the appropriate tools and procedures to ensure proper course of action.
Embraces changes by keeping an open mind to changing plans and incorporates change instructions into own area of work.