Medical Receptionist Full Time Position

Physical Medicine & Rehabilitation•Englewood, NJ

2d•Onsite

About The Position

The Physical Medicine and Rehabilitation Center is seeking a motivated, friendly, and full-time Bilingual (Spanish) Medical Receptionist. This role involves providing excellent customer service, managing patient check-ins, handling payments, scheduling appointments, communicating with doctors, verifying insurance, and ensuring HIPAA compliance. The position requires collaboration with medical staff for efficient operations and assisting with various administrative tasks.

Requirements

Able to reliably commute to your scheduled location.
Must be able to commute to at least 3 of our other locations as needed.
Must be able to work the closing shift 12p-8pm at least 2 days a week.
High School Diploma or equivalent.
Previous experience in the healthcare field a MUST.
Excellent multitasking, organizational and organizational skills
Must be able to work in a fast-paced environment

Nice To Haves

Higher education a plus!
Physical Therapy or Pain Management a plus!

Responsibilities

Provide excellent customer service to patients and address any inquiries or concerns while fostering a warm and welcoming environment for patients
Greet and check-in patients in a friendly and professional manner
Collect co-pays and account balances
Answering multiple phone calls
Scheduling appointments
Send clear and professional messages to doctors on behalf of patients
Verifying insurance coverage
Prior Authorization for Radiology and Outpatient Physical Therapy (we will train)
Follow HIPAA guidelines to maintain patient confidentiality
Collaborate with medical staff to ensure smooth patient flow and efficient operations
Assist with administrative tasks such as filing, faxing, and scanning documents