Medical Receptionist: Full-Time

PrimeCARESherwood, AR
Onsite

About The Position

We are seeking a Medical Receptionist to join our team. Our vision is to glorify God by radically improving patient care in an environment that promotes the flourishing of our employees and inspires others. We aim to set others up for success, inspire others, take initiative, and innovate. This role involves caring for patients' demographic data via EMR, assessing patient health insurance benefits, collecting payments, scheduling appointments, and managing calls with compassion and efficiency. The receptionist will also maintain the lobby and waiting areas, ensure visitors are properly documented, and manage a personal cash drawer.

Requirements

  • High school diploma or equivalent
  • Excellent customer service and communication skills
  • Fantastic critical thinking skills
  • Patience, sound judgment, and discretion dealing with confidential information
  • Top-notch organizational and multitasking skills
  • Knowledge of medical terminology, regulations, and medical office procedures
  • Functional grasp of the English language for reading and writing using proper grammar
  • Experience with basic computer data entry

Responsibilities

  • Care for patients' demographic data via EMR (electronic medical record)
  • Assess patient health insurance benefits and collect payments
  • Schedule patient appointments
  • Answer and direct calls with compassion and efficiency
  • Maintain the lobby and patient waiting area(s), cleaning spills if needed
  • Ensure visitors are properly documented and monitored
  • Manage personal cash drawer for patient payments with trustworthy behaviors
  • Work with teammates to help each other comply with policies and procedures

Benefits

  • Flexible working hours
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