Per Diem Medical Receptionist

UnitedHealth Group • Framingham, MA

9h • $18 - $32 • Onsite

About The Position

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.
This position works directly within Primary Care.
Hours: 20 hours per week, Monday through Friday between the hours of 8:00 am to 5 pm.
Location: 761 Worcester Rd. Framingham, MA

Requirements

• High School Diploma/GED
• 1+ years of customer service experience

Nice To Haves

• Intermediate level of computer proficiency including MS Word, Excel and Outlook be able to use multiple web applications
• Ability to work independently and maintain good judgment and accountability
• Demonstrated ability to work well with health care providers
• Strong organizational and time management skills
• Ability to multi-task and prioritize tasks to meet all deadlines
• Ability to work well under pressure in a fast-paced environment
• Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others

Responsibilities

• Checks patients out and schedules follow up visits as needed
• Completes and maintains patient scheduled. Schedules and coordinates patient visits and communicates with patients regarding all information related to scheduled appointments
• Verifies and updates demographic, insurance and other patient information
• Identifies problem related priorities, and responds to emergency needs by contacting physician/provider within guidelines
• Enters new referrals or ensures that existing referral numbers are linked in the system
• Provides patient education regarding managed care plans and referral process

Benefits

• Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
• Medical Plan options along with participation in a Health Spending Account or a Health Saving account
• Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
• 401(k) Savings Plan, Employee Stock Purchase Plan
• Education Reimbursement
• Employee Discounts
• Employee Assistance Program
• Employee Referral Bonus Program
• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED