Part-time Medical Receptionist - Oak Ridge, TN

Crossroads Treatment Centers • Oak Ridge, TN

2d • Onsite

About The Position

Crossroads Treatment Centers is seeking a Part-time Medical Receptionist to join our team in Oak Ridge, TN. Since 2005, Crossroads has been a leader in treating patients with opioid use disorder, offering accessible, high-quality, evidence-based medication-assisted treatment (MAT). Our outpatient clinics across the U.S. provide critical services to help individuals start their path to recovery. As an equal opportunity employer, we value diversity and are committed to an inclusive environment for all employees and patients. The Medical Receptionist is responsible for providing excellent customer service, managing daily operations, and ensuring a positive experience for our patients.

Requirements

• High School Diploma or GED required.
• Customer Service experience in a fast-paced environment preferred.
• Experience in healthcare, addiction medicine, office administration preferred.
• Lived Addiction experience is a plus.

Responsibilities

• Provide excellent customer service to patients.
• Check in patients and receive payments.
• Assist in daily operations.
• Maintain a friendly, professional attitude towards patients, offering a "white glove" experience.
• Provide an exceptional experience by guiding new patients through their intake process.
• Collect urine and saliva samples for patient drug screens as needed.
• Maintain daily financial records and reports.
• Coordinate with medical and clinical staff to coordinate intakes.
• Provide clerical and logistical support.
• Oversee patient accounts and financial responsibilities.

Benefits

• Daily impact on many lives.
• Excellent training if you are new to this field.
• Mileage reimbursement (if applicable) at the current IRS rate.
• Community events that promote belonging and education (e.g., cook outs, fairs, parades, school outreach, holiday events).
• Opportunity to save lives every day.
• Calm subscription for all employees.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED