Medical Receptionist

PainPoint Health•Little Rock, AR

5d•Onsite

About The Position

We are seeking a dependable and organized Medical Receptionist to support both administrative and patient-facing operations in a fast-paced healthcare environment. This role is ideal for someone who thrives on multitasking, values patient interaction, and takes pride in maintaining efficient workflows and accurate documentation.

Requirements

High School diploma or GED required
Minimum of one (1) year of experience in an administrative role required
At least one (1) year of hands-on experience working with Electronic Medical Records (EMR) systems required
Experience with insurance verification, appointment scheduling, and collecting co-pays and deductibles required
Excellent verbal and written communication skills
Strong interpersonal and customer service skills
Proficiency in Microsoft Office Suite or related software
Excellent organizational skills and attention to detail
Basic understanding of clerical procedures, recordkeeping, and filing systems
Knowledge of medical terminology, spelling, and office ethics
Ability to work independently while maintaining professionalism and accuracy

Nice To Haves

Previous experience in a healthcare facility preferred

Responsibilities

Check patients in and out efficiently and professionally
Register patients and collect co-pays and deposits
Prepare and distribute required patient documentation, including new patient paperwork, insurance information, and privacy notices
Schedule appointments and direct incoming calls appropriately
Provide compassionate assistance and support to patients and families
Work within EMR systems daily to support clinical and administrative workflows
Create new patient charts and retrieve existing records as needed
File and maintain documentation in an organized medical record format
Obtain and record patient medical histories, vitals, test results, and other patient information in electronic medical records
Maintain confidentiality and security of all patient records in compliance with HIPAA standards
Prepare examination rooms and help maintain a clean facility environment
Maintain office and medical supplies as needed
Adhere to facility clinical guidelines and healthcare regulations, including HIPAA and OSHA requirements
Complete assigned mandatory annual training by designated deadlines
Perform additional related duties as assigned
Interact professionally and courteously with physicians, staff, and patients
Answer phones in a friendly and professional manner
Support efficient communication and daily office operations across the clinic