Medical Receptionist - Endocrinology Arbor Park & Livingston
About The Position
Trinity Health IHA Medical Group is seeking a customer-focused Medical Receptionist for its IHA Endocrinology Arbor Park and Livingston offices. The receptionist serves as a first point of contact for patients, creating a positive experience while supporting efficient office operations and patient care. The position is scheduled Monday through Friday, 7:30 a.m. to 5:00 p.m., on the day shift. The role welcomes patients and visitors, handles check-in and registration and insurance verification, manages appointments and telephone inquiries, collects payments, assists with patient communications and paperwork, supports MyChart, maintains patient records, and partners with providers and clinical staff to help ensure a smooth patient experience. Trinity Health IHA Medical Group states that it is committed to dignity, inclusion, and compassionate, person-centered care, and is an Equal Opportunity Employer. Eligible team members receive benefits beginning on day one, and the organization offers career growth and professional development opportunities.
Requirements
- High school diploma or GED, or age 15–17 with a valid work permit from their high school.
- One to two years of experience in a medical or physician office or customer service environment is preferred.
- No credentials or licensure are required.
Nice To Haves
- Coursework in insurance/billing, medical practice education, or seminars is preferred but not required.
- One to two years of experience in a medical or physician office or customer service environment is preferred.
Responsibilities
- Welcome patients and visitors with professionalism and compassion.
- Check patients in and verify registration and insurance information.
- Schedule, confirm, and reschedule appointments.
- Answer phones, respond to inquiries, and route messages appropriately.
- Collect payments and support accurate billing processes.
- Assist with patient communications, paperwork, and MyChart support.
- Maintain patient records and support day-to-day office operations.
- Partner with providers and clinical staff to ensure a smooth patient experience.
Benefits
- Day-one benefits for eligible team members with no waiting period.
- Opportunities for career growth and professional development.
- Supportive, team-oriented workplace culture.
- Meaningful work helping patients access the care they need.
- A mission-driven organization serving communities across Southeast Michigan.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
