Medical Receptionist

BRAD HALL COMPANIES•Idaho Falls, ID

5d•Onsite

About The Position

Just 4 Kids Urgent Care is seeking a Medical Receptionist to provide a remarkable patient experience. The receptionist occupies the front desk in the clinic, assists patients in need, oversees the lobby area and maintains Just 4 Kids' authenticity to ensure that the patient experience is warm, welcoming, and timely.

Requirements

Must be 18 or older to apply.
High school diploma is required.
Knowledge of the data processing equipment, personal computer, and other standard machines common to the business office.
Prior experience working in electronic Medical Records Systems.
Ability to train new and current staff members.

Nice To Haves

MA/CNA certification.
Previous clinical reception experience.

Responsibilities

Provide exceptional guardian and patient encounters.
Determine the priority of patients’ needs based on the severity of their symptoms.
Obtain necessary insurance information to add/update patient account(s) in electronic medical records system.
Keep patients informed of their account information, balance, and status.
Answer telephone calls, record and deliver messages for other staff members.
Perform various clerical duties such as copying/scanning forms, reports, patient info, etc.
Collect payments, insurance co-pays, medicine charges, etc.
Upon discharge, distribute patient records to proper departments or offices.
Maintain a tidy, clean lobby and work area.
Maintain confidentiality with all patient information (HIPAA).
Ensure a superior patient experience, by embracing the Just 4 Kids mission and values, and treating all with compassion and respect.