Medical Receptionist - Primary Care Arbor Park

Trinity Health•Dallas, TX

8h•Onsite

About The Position

Trinity Health IHA Medical Group is looking for a customer-focused Medical Receptionist to join their team. In this role, the receptionist will serve as the first point of contact for patients, helping create a positive experience while supporting efficient office operations and exceptional patient care. The role is responsible for welcoming patients and visitors, checking them in, verifying registration and insurance information, scheduling appointments, answering phones, collecting payments, assisting with patient communications and paperwork, maintaining patient records, and partnering with providers and clinical staff to ensure a smooth patient experience.

Requirements

High School Diploma or GED or between the ages of 15-17 with a valid work permit from their high school.
1-2 years of experience in a medical or physician office or customer service environment preferred.

Nice To Haves

Course work in insurance/billing, medical practice education or seminars are preferred, but not required.

Responsibilities

Welcome patients and visitors with professionalism and compassion.
Check patients in and verify registration and insurance information.
Schedule, confirm, and reschedule appointments.
Answer phones, respond to inquiries, and route messages appropriately.
Collect payments and support accurate billing processes.
Assist with patient communications, paperwork, and MyChart support.
Maintain patient records and support day-to-day office operations.
Partner with providers and clinical staff to ensure a smooth patient experience.