Medical Receptionist - Endocrinology Arbor Park

Trinity Health•Dallas, TX

4d•Onsite

About The Position

Trinity Health IHA Medical Group is looking for a customer-focused Medical Receptionist to join their team at the Endocrinology Arbor Park Office. In this role, the receptionist will serve as the first point of contact for patients, aiming to create a positive experience while supporting efficient office operations and exceptional patient care. The position involves welcoming patients, managing check-ins, scheduling appointments, handling phone inquiries, collecting payments, assisting with patient communications and records, and collaborating with providers and clinical staff.

Requirements

High School Diploma or GED or between the ages of 15-17 with a valid work permit from their high school.
1-2 years of experience in a medical or physician office or customer service environment preferred.

Nice To Haves

Course work in insurance/billing, medical practice education or seminars are preferred, but not required.

Responsibilities

Welcome patients and visitors with professionalism and compassion.
Check patients in and verify registration and insurance information.
Schedule, confirm, and reschedule appointments.
Answer phones, respond to inquiries, and route messages appropriately.
Collect payments and support accurate billing processes.
Assist with patient communications, paperwork, and MyChart support.
Maintain patient records and support day-to-day office operations.
Partner with providers and clinical staff to ensure a smooth patient experience.