Medical Receptionist - THIHA - Urology Ann Arbor Campus
Trinity Health•Ann Arbor, MI
•Onsite
About The Position
Trinity Health IHA Medical Group is looking for a customer-focused Medical Receptionist to join their team. In this role, the Medical Receptionist will serve as the first point of contact for patients, helping create a positive experience while supporting efficient office operations and exceptional patient care. The organization is committed to delivering outstanding patient care through its core values of Commitment, Advocacy, Respect, Efficiency, and Service.
Requirements
- High School Diploma or GED or between the ages of 15-17 with a valid work permit from their high school.
- 1-2 years of experience in a medical or physician office or customer service environment preferred.
Nice To Haves
- Course work in insurance/billing, medical practice education or seminars are preferred, but not required.
Responsibilities
- Welcome patients and visitors with professionalism and compassion.
- Check patients in and verify registration and insurance information.
- Schedule, confirm, and reschedule appointments.
- Answer phones, respond to inquiries, and route messages appropriately.
- Collect payments and support accurate billing processes.
- Assist with patient communications, paperwork, and MyChart support.
- Maintain patient records and support day-to-day office operations.
- Partner with providers and clinical staff to ensure a smooth patient experience.
Benefits
- Day-one benefits for eligible team members with no waiting period.
- Opportunities for career growth and professional development.
- Supportive, team-oriented workplace culture.
- Meaningful work helping patients access the care they need.
- A mission-driven organization serving communities across Southeast Michigan.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
