Medical Receptionist

PhysicianOne Urgent Care • Darien, CT

2d • Hybrid

About The Position

JOIN YALE NEW HAVEN HEALTH URGENT CARE AS A MEDICAL RECEPTIONIST AND MAKE A DIFFERENCE EVERY DAY! Are you committed to delivering exceptional patient care and ready to thrive in a fast-paced, supportive healthcare environment? Yale New Haven Health Urgent Care is seeking dedicated Medical Receptionists to join our dynamic team across Connecticut and New York!

Requirements

• Excellent communication and organizational skills.
• Knowledge of medical terminology insurance and worker’s comp billing information.
• Skill in obtaining and maintaining accurate records in all aspects of medical office.
• Ability to initiate and complete tasks related to job duties without direct request of supervisor.
• Ability to work well with others and be willing to help when needed.
• Maintains strictest confidentiality of patient information.
• Ability to multi-task with patients and other responsibilities in an environment of continued improvement.
• Familiarity with EHR and EMR records systems.

Nice To Haves

• High School graduate or GED equivalent is preferred but not required.
• 2 years’ experience preferred but not required.

Responsibilities

• Answer phones, receive patients and visitors, sign in and out patients, verify insurance and workers comp information, collect co-pays, deductibles, co-insurances, manage patient charts, and general filing and clerical duties.
• Take demographic, insurance information and input patient appointments into the computer, register patient into EMR system, verify insurance, if workers comp case gets authorization to treat and claim number, create and manage patient charts following office protocol, ensure that all patients have a known mechanism to pay their bills.
• Collect fees, issue receipts, and counsel patients concerning their accounts, when necessary, respond to requests for copies of patient records according to office policy, fax documents as needed, ensure there are adequate registration/HIPAA forms prepared and available.
• Create and manage patient charts according to office policy, retrieve and file medical records, letters, reports, and miscellaneous items as requested as per office policy.
• Responsible for maintaining a clean, organized and welcoming waiting room during business hours.

Benefits

• Competitive compensation and benefits to support your well-being.
• Shifts that support work-life balance, including evenings and weekends.
• A welcoming environment where every team member is valued and respected, and where all voices are heard. Feedback is encouraged and embraced as a vital part of our continuous improvement.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED