Medical Receptionist - Knoxville, TN
About The Position
Crossroads Treatment Centers is seeking a Medical Receptionist to provide excellent customer service, check in patients, receive payments, and assist in daily operations. The ideal candidate will maintain a friendly, professional attitude, offer a "white glove" experience, and guide new patients through their intake process. This role also involves collecting patient drug screens, maintaining financial records, coordinating with medical staff, and providing clerical support. Crossroads Treatment Centers is dedicated to providing accessible, high-quality, evidence-based medication-assisted treatment (MAT) for opioid use disorder, operating outpatient clinics across multiple states.
Requirements
- High School Diploma or GED required
- Customer Service experience in a fast paced environment preferred
- Experience in healthcare, addiction medicine, office administration preferred
- Lived Addiction experience is a plus
Responsibilities
- Provide excellent customer service
- Check in patients
- Receive payments
- Assist in daily operations
- Maintain a friendly, professional attitude towards patients
- Offer a "white glove" experience
- Provide an exceptional experience by guiding new patients through their intake process
- Collect urine and saliva samples for patient drug screens as needed
- Maintain daily financial records and reports
- Coordinate with medical and clinical staff to coordinate intakes
- Provide clerical and logistical support
- Oversee patient accounts and financial responsibilities
Benefits
- Medical, Dental, and Vision Insurance
- PTO
- Variety of 401K options including a match program with no vesture period
- Annual Continuing Education Allowance (in related field)
- Life Insurance
- Short/Long Term Disability
- Paid maternity/paternity leave
- Mental Health day
- Calm subscription for all employees
- Mileage reimbursement (if applicable)
- Community events that promotes belonging and education
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
