Medical Receptionist

Alamo Area Resource Center Inc • San Antonio, TX

11d • Onsite

About The Position

The Medical Receptionist coordinates all front office functions in a medical clinic specializing in LGBTQ+ primary care and HIV medical care. This role reports to the Director of Health Services at the AARC Health Equity Clinic.

Requirements

• Experience using electronic medical records
• Strong communication skills
• Sensitive, compassionate, and positive attitude
• Ability to work effectively with people of diverse races, ethnicities, nationalities, sexual orientation, gender identities, socio-economic backgrounds, religions, ages, and physical abilities in a multi-cultural environment
• At least one year experience in medical office/receptionist

Nice To Haves

• Bilingual Spanish is a plus
• Two-year Associates degree preferred but not required

Responsibilities

• Greet patients and check in patients for appointments
• Handle incoming and outgoing phone calls
• Schedule new and follow-up patient appointments and labs appointments
• Obtain patient demographic and insurance information on all new patient appointments prior to visit
• Verify insurance coverage, eligibility and prior authorization of insurance in EMR and state database
• Collects copays related to office visit
• Create patient files in electronic record system and data entry into database and electronic records system
• Prepare copays for health insurance program
• Calls patients to confirm appointment and informs patient of financial responsibility prior to office visit
• Assist with collecting monthly supply list for clinic
• Processes monthly entries into database
• Other duties as assigned

Benefits

• Employer 401(k) retirement plan match
• Health insurance with employer contribution
• Dental and vision
• Disability insurance
• Life insurance & AD&D
• Employee assistance program
• Paid time off
• Paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree