Medical Receptionist (GMG)

Genesis Healthcare System • Frederick, MD

2d • Onsite

About The Position

The Medical Receptionist is the initial contact with patients and other visitors to the physician office. This position is responsible to provide excellent customer service to patients, physicians and office staff while helping maintain organization of office functions.

Requirements

• High school graduate or equivalency required.
• Minimum of one year of professional office, customer service or patient care experience or successful completion of an office professional program including an internship.
• Medical terminology knowledge needed.
• Ability to read, write and explain or describe information to patients and/or family members.
• Attention to detail and computer experience, particularly word processing.
• Ability to provide customer service in a warm and friendly manner.

Responsibilities

• Provides professional patient service by obtaining and verifying necessary demographic and insurance information.
• Completes pre-certification as needed.
• Correctly enters demographic and insurance information into computer using demonstrated data entry skills.
• Schedules appointments, collects payments, posts charges and/or payments following insurance specific guidelines.
• Understands ICD & CPT codes.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED