Medical Receptionist - Westminster, CO

Advanced Dermatology and Cosmetic Surgery • Wheat Ridge, CO

2d

About The Position

Cara Mia Dermatology is seeking a Medical Receptionist to support its dermatology and aesthetic care practice in Westminster, Colorado. This role helps create a welcoming, professional, and efficient patient experience and supports the practice’s day-to-day operations. The Medical Receptionist is an important first and last point of contact for patients and works collaboratively with clinical and administrative team members.

The position includes front-desk and administrative duties such as greeting patients, handling appointments and calls, maintaining accurate patient information, processing payments, and assisting with patient flow. The employee must protect confidential information, follow established practice procedures, and respond to patient questions and concerns with professionalism and empathy. Occasional travel to sister clinic locations may be needed for additional support or coverage; eligible mileage for approved travel outside the designated home location is reimbursed according to company policy.

Cara Mia Dermatology describes a collaborative, patient-focused environment and offers opportunities to develop skills and grow a career in dermatology. Applicants must be authorized to work in the United States. ADCS Clinics LLC provides equal employment opportunities and complies with applicable nondiscrimination laws.

Requirements

• Customer service experience is required.
• Strong verbal and written communication skills.
• Professional, friendly, and welcoming demeanor.
• Strong attention to detail and organizational skills.
• Computer literacy and comfort learning electronic scheduling and patient information systems.
• Authorization to work in the United States.

Nice To Haves

• Previous medical office, healthcare, or medical reception experience.

Responsibilities

• Greet and welcome patients in a friendly and professional manner.
• Check patients in and out for scheduled appointments.
• Answer incoming calls and assist patients with general questions.
• Schedule, confirm, and update patient appointments.
• Accurately enter and update patient demographic and insurance information.
• Collect applicable copays, balances, and other patient payments.
• Provide patients with appropriate forms, instructions, and appointment-related information.
• Maintain accurate patient records and protect confidential patient information.
• Communicate professionally with patients, providers, clinical staff, and other team members.
• Help coordinate patient flow and communicate delays or scheduling changes when appropriate.
• Respond to patient questions and concerns professionally, empathetically, and with a solutions-focused approach.
• Support referral, registration, and other administrative processes as assigned.
• Maintain an organized and professional reception area.
• Follow established privacy, confidentiality, and practice procedures.
• Collaborate with clinical and administrative team members to provide an exceptional patient experience.
• Occasionally travel to sister clinic locations when additional support or coverage is needed.
• Perform other administrative duties as assigned.

Benefits

• Career advancement and professional growth opportunities.
• Paid holidays, vacation, floating holiday, and personal time off.
• Medical, dental, short-term disability, long-term disability, life insurance, and other voluntary benefits for employees working 30 or more hours per week.
• Up to 40% off products and cosmetic procedures.
• 401(k) matching.
• Collaborative, patient-focused team environment.
• Opportunity to develop valuable skills and build a career in dermatology.
• Eligible mileage reimbursement for approved travel outside the employee’s designated home location, according to company policy.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed