Medical Receptionist - Cancer Clinic - Casual
About The Position
Nebraska Medicine is seeking a Medical Receptionist for the Fred & Pamela Buffett Cancer Center. This casual position is scheduled on an as-needed basis, Monday through Friday, with hours that may vary between 7:15 a.m. and 4:45 p.m. The receptionist may float between Cancer Clinic locations at the Fred & Pamela Buffett Cancer Center, Village Pointe Health Center, and Bellevue Medical Center. The Medical Receptionist is the first point of contact for patients and other visitors, greeting and welcoming them in person at the check-in desk or by telephone. The role also involves answering incoming calls professionally, checking patients in and out according to established protocols, scheduling appointments, and registering patients.
Requirements
- Be at least 16 years of age.
- Demonstrate the ability to provide a high level of customer service to physicians, patients, and other internal and external customers.
- Work professionally with physicians, clinic staff, and patients in a timely and confidential manner.
- Demonstrate analytical, prioritization, and organizational skills.
- Demonstrate flexibility and dedication to a team environment.
- Have effective communication skills.
Nice To Haves
- High school education or equivalent.
- One year of post-secondary education with coursework in business, a medical assistant program, or a nursing assistant program, or an equivalent combination of education and experience in customer service or medical scheduling. One year of education equals one year of experience.
- Nursing Assistant or Medical Assistant qualification.
- Knowledge of medical terminology.
- Experience with Microsoft Office, specifically Word and Excel.
- Fluency in Spanish, depending on the position available.
Responsibilities
- Greet and welcome patients and others in person at the check-in desk or by telephone.
- Answer incoming calls in a professional manner.
- Check patients in and out according to established protocols.
- Schedule patient appointments.
- Register patients.
Benefits
- Up to $5,000 per year in tuition assistance.
- A 35% discount at Clarkson College.
- Career advancement opportunities with covered educational costs.
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